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Genpact

[Assistant Manager], [Analytics, MDM (Customer Master)]

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  • Posted 20 hours ago
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Job Description

Inviting applications for the role of [Assistant Manager], [Analytics, MDM (Customer Master)]

In this role, In this role, you will be working as an SME for the process. You will be responsible for all the activities related to MDM domain.

Responsibilities

  • Follow defined standard operating processes and procedures for all deliverables (processes)

  • Take ownership of performance against all the assigned Master data processes and key categories

  • Accountable for the quality and accuracy

  • Propose opportunities for improvement Customer Master data

  • Ensure timely and accurate update of all master data records. Responsible for delivering all the tasks on-time, every-time. Ensure that the schedule is reviewed as circumstances change. (timeliness)

  • Plan & support Transitions and ensure First Time Right

  • Ensure that all the reports are maintained and cleared on time

  • Developing and improving business processes through tools, metrics to enable decision making Raise incident tickets to the relevant helpdesks when there is an issue

  • Participate in idea generation and improvement activities

  • Comprehend incoming and outgoing data flows for SAP master data

  • Good knowledge of governing policies around Customer Master data as per the area of work

  • Good analytical skills, propose process improvement plans

  • Identifies areas for data quality and process improvements and helps to resolve data quality problems through the appropriate choice of error detection and correction, process control and improvement, or process design strategies

  • Align data management processes in the business value chains and process areas

  • Training & Onboarding of pertinent teams.

  • Work on Data Cleansing Activities

Qualifications we seek in you!

Minimum Qualifications

  • Experience - Relevant Experience

  • Education: Bachelor's degree

  • Good Working Knowledge and hands on in SAP S4 HANA, MDG

  • A high degree of motivation, excellent analytical and conceptual skills and a results and customer-oriented style of working describe you

  • You possess strong communication skills and a good sense of responsibility

  • Team player with strong analytical, cooperation and communication skills

  • Self-Motivated

  • Enjoyment working in a dynamic team

  • Very good English language skills

  • Flexible with Shift timings

  • Should have good knowledge of Customer data requirements

Preferred Qualifications/ Skills

  • Have a continuous improvement mind set and support improvement projects from data perspective

  • Advanced use of MS Office (Excel, PowerPoint, Word)

  • Great at communication, collaboration

  • Flexible, organized, multi- task team player

  • Analytical, Problem Solving, Excel, Good Communication, able to work individually

  • Work with business units and process experts to resolve master data issues

  • High Energy level


More Info

About Company

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Job ID: 145004111