Position Description: Responsible for the day-to-day functioning of the team. Lead the team in their responsibilities. Act as a vital link between the clients and the team. Interact with clients frequently and communicate feedback to the team. Control cost through effective utilization of personnel, materials and equipment. Recognize performance and behavioral problems in team and act proactively to ensure optimal productivity
Essential Qualifications: Graduate in any discipline; Desirable - P
G
Technical Qualifications: Desirable International Facility Management Association Certification (for AM
)
Experience: Minimum 2 to 4 Years experinece (For Executive) and 6 to 10 years experience (For AM, of which at least 1 years leading a te
am)
Organization Structure: Report to Senior manager /
AVP
External Relat
- ions:
Liaison with external / government ag - enciesIdentify vendors and evaluate them period
- icallyNegotiate and evaluate vendor quot
- ationsConversant with statutory compliance and industry sta
- ndardsBe abreast of new industry standards and compliance requir
ements
Responsib
- ilities
Stock management of consumables & office supplies including indenting and managing reorde - r levelsOptimizing house-keeping staff deployment to ensure the premise is ke
- pt cleanEnsure on time pick up's an
- d drop'sTaking care of food and beverages for the e
- mployeesEnsure Quality and variety
- of foodValidate invoices
- receivedObtaining STPI approvals & Customs clearances and statutory com
- pliancesEvent ma
- nagementManage client visits, on call travel, airport pick-u
ps, etc.
Ke
- y Skills:
Good Communicat - ion SkillsOutsourced manpower
- managementResult O
- rientationAnalyti
- cal skillsWorking knowle
- dge of MSOEye
- for detailMake/adhere to checklists
/templates
Key Performance
- Indicators:
Turn - around timeCleanliness of the of
- fice premiseEmployees Satisfaction in the areas of catering /
- housekeepingFood availabi
- lity metricsTransport on
- time metricsTurn around time / accuracy of invoice
verification