Company Overview
At Porter, we are passionate about improving productivity. We want to help businesses, large and small, optimize their last-mile operations and empower them to unleash the growth of their core functions. Last mile delivery logistics is one of the biggest and fastest growing sectors of the economy with a market cap upwards of 50 billion USD and a growth rate exceeding 15% CAGR.
Porter is the fastest growing leader in this sector with Pan India presence with operations in multiple cities, a fleet size exceeding 1L registered and 30k active driver partners and a customer base with 3.5M being monthly active. Our industry-best technology platform has raised over 150 million USD from investors including Sequoia Capital, Kae Capital, Mahindra group, LGT Aspada, Tiger Global and Vitruvian Partners.
We are addressing a massive problem and going after a huge market. Weâre trying to create a household name in transportation and our ambition is to disrupt all facets of last mile logistics including warehousing and LTL transportation. At Porter, weâre here to do the best work of our lives.
If you want to do the same and love the challenges and opportunities of a fast paced work environment, then we believe Porter is the right place for you.
Company URL: https://porter.in/
Key responsibilities
- Cultivate and sustain client relationships with new and existing clients
- Promote the companyâs services by addressing or predicting clientsâ objectives
- Design and create sales proposals for business expansion
- Perform detailed market research and analyse new business growth
- Generate reports and statistical analysis for the potential business
- Maintain the data of sales and revenue
- Track retention cohorts and reactivate the dormant / churned accounts
- Act swiftly whenever there is volume drop associated with the existing clients and address the queries
- Share reports and insights from the conversations, to effectively improvise the BD processes or our focus towards the business expansion
- Be the voice of the customer/enterprises at account management stage and Liaison with the product team to get all the necessary help, required in retention, reactivation and referral (RRR)
Skills
- 2 years experience - Proven working experience in a key account management or a relevant role
- Proven sales or account management track record
- Experience in customer support
- Proficiency in English language
- Market knowledge ( Logistics )
- Good Analytical and problem solving skills
- Communication and negotiation skills
- Ability to build rapport
- Time management and planning skills
