Company Description
Growpair, based in Rampur, Uttar Pradesh, is a trusted IT and computer hardware service provider, catering to both individuals and businesses. Our services include laptop and desktop repair, hardware and software solutions, networking and Wi-Fi setup, annual maintenance contracts (AMCs), and IT support and consultation. With over 500 successful repairs, 50+ businesses under AMC support, and a 95% customer satisfaction rate, we aim to deliver top-quality technical services. Our mission is to ensure smooth and uninterrupted client operations with the help of our skilled and experienced technical team.
Role Description
This is a full-time, on-site Assistant role located in Rampur, Uttar Pradesh. The Assistant will be responsible for administrative support, scheduling, maintaining records, handling communication, and assisting in day-to-day operations. The role will involve coordinating with team members, addressing client inquiries, and ensuring smooth organizational workflow. A key responsibility will also include collaboration with the technical team to manage logistics and service requests efficiently.
Qualifications
- Basic computer proficiency, including familiarity with Office tools like Word, Excel, and email communication.
- Strong organizational, time management, and problem-solving skills to manage schedules and documents effectively.
- Excellent verbal and written communication skills for both customer interactions and internal coordination.
- Ability to work collaboratively with teams and maintain a positive, professional attitude.
- Prior experience in office assistance or administrative roles is an advantage but not mandatory.
- Familiarity with IT services and technical terminology is a plus.
