Assistant General Manager

Company Description

SOUTHGATE RESORTS & HOTELS PRIVATE LIMITED is a hospitality company situated in Green Park Extension, New Delhi, India. Committed to providing exceptional service and luxurious stays, the company strives to deliver top-notch guest experiences. With strategic positioning in a prime location, it caters to both business and leisure travelers. SOUTHGATE RESORTS & HOTELS PRIVATE LIMITED takes pride in offering personalized services to its guests, contributing to its reputation in the industry.

Role Description

This is a full-time, on-site role located in Delhi, India. We have our presence in New Delhi, Goa, Shimla. The Assistant General Manager will oversee daily operations, including managing staff, ensuring excellent customer service, and addressing guest concerns. Responsibilities include ensuring the smooth functioning of different departments, implementing strategies to enhance operational efficiency, and maintaining high standards of hospitality. The Assistant General Manager will also manage financial performance, supervise staff training, and ensure adherence to company policies and procedures.

Qualifications

• Leadership and team management skills, with experience in leading and motivating diverse teams
• Strong knowledge of hospitality operations, customer service excellence, and guest relations
• Organizational, problem-solving, and decision-making skills, with a focus on operational efficiency
• Familiarity with financial management, budgeting, and cost control within the hospitality industry
• Excellent communication and interpersonal skills to interact with staff, guests, and stakeholders
• Ability to work in a fast-paced environment with adaptability and attention to detail
• Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred
• Prior experience in a managerial role within the hospitality industry is advantageous