Assistant Front Office Manager

Company Description

The Windflower Resorts & Spa offers serene vacation experiences across stunning locations, including Bangalore, Mysore, Bandipur, Coorg, and Vythiri. The resort is renowned for its tranquil ambiance, tailored services, and luxurious amenities, designed to create memorable getaways. At Windflower Resorts & Spa, guests find the perfect balance between nature and comfort. Committed to delivering exceptional hospitality, the resorts emphasize relaxation and impeccable guest experiences.

Role Description

The Assistant Front Office Manager will oversee the daily operations of the front office, ensuring smooth procedures and exceptional guest service. Responsibilities include managing office administration, supervising front desk activities, handling guest inquiries, and resolving any issues to achieve high levels of customer satisfaction. This is a full-time, on-site role based in Salcette. The Assistant Front Office Manager will work closely with team members to maintain high operational standards and a welcoming atmosphere for all guests.

Qualifications

• Proficiency in Office Administration and Front Office management
• Strong skills in Customer Service and Customer Satisfaction
• Excellent Communication abilities, both verbal and written
• Supervisory skills and the ability to lead a team effectively
• Problem-solving capabilities and attention to detail
• Previous hospitality experience is a plus
• Degree or certification in Hospitality Management or a related field is preferred