Assistant Export Manager

Company Description Sisco Research Laboratories Pvt. Ltd. (SRL) is one of India's oldest and most recognized manufacturers and suppliers of high-quality laboratory chemicals and allied products, offering a portfolio of around 10,000 items. The company specializes in molecular biology reagents, biochemicals, enzymes, nanopowders, carbon nanotubes, organic and inorganic intermediates, high purity solvents, culture media, and BioLit™ DNA and protein tools for PCR and molecular biology. Headquartered in Mumbai, SRL operates manufacturing facilities in Vashi, Taloja, and central Chennai. It supports customers through distribution offices in Delhi, Hyderabad, Mumbai, Chennai, and Kolkata, along with an authorized distributor network of nearly 600 distributors across 80 countries.

Role Description The Assistant Export Manager role is a full-time, on-site position based in Hyderabad. The role involves supporting export operations, including coordinating international shipments, preparing export documentation, and ensuring compliance with relevant regulations and trade policies. The Assistant Export Manager will assist in managing relationships with international clients, distributors, and logistics partners, while tracking orders and resolving export-related issues. The role also includes contributing to export sales planning, monitoring market trends, and providing regular reports to senior management to support international business growth.

Position Details

Designation: Asst. Manager – EU/Americas/CIS Region

Department: Exports

Region Covered: EU/Americas/CIS Region

Reports to: Director

Job Purpose

The Asst. Manager – EU/Americas/CIS Region is responsible for managing and expanding the company's export business across the Asia-Pacific region by ensuring effective customer support, distributor management, export operations, and regulatory compliance. The role involves driving business growth, strengthening distributor relationships and leading cross-functional coordination to achieve organizational objectives while maintaining high levels of customer satisfaction. Need a successful history of managing teams and international client relationships. This role requires both strategic thinking and hands-on execution to grow export volumes, manage compliance and build strong distribution in the region.

Key Responsibilities

Market Development

Develop and implement export strategies for EU/Americas/CIS Region markets.

Identify new business opportunities within the EU/Americas/CIS Region.

Manage compliance with International trade regulations in the EU/Americas/CIS Region.

Team Management

Lead, monitor and manage the International Customer Support team

Allocate responsibilities, set targets and review performance to ensure effective team output

Customer & Distributor Management

Build and maintain strong relationships with the International clients, distributors

Resolve queries and ensure high levels of service and satisfaction.

Cross-Functional Coordination

Coordinate with QA & QC, R&D, Regulatory Affairs, Logistics, Supply chain, etc.

Key Requirement

Bachelor's or Master's Degree in Science either in Biotechnology, Chemistry or a related discipline.

Master's Degree in International Business, Management, or a related field will be an added advantage.

8 to 13 years experience in International sales with at least 3 to 5 years in a leadership / team handling role.

In-depth knowledge of EU/Americas/CIS Region markets

Strong leadership and communication skills

Ability to travel internationally as required.

Support forecasting activities for the EU/Americas/CIS Region.

Oversee compliance activities relating to Hazardous chemical exports, Restricted and controlled chemicals, Dangerous Goods Regulations (IATA/IMDG).