Position Details

Designation: Asst. Manager – MENA Region

Department: Exports

Region Covered: MENA

Reports to: Director

Job Purpose

The Asst. Manager – MENA Region is responsible for managing and expanding the company's export business across the Asia-Pacific region by ensuring effective customer support, distributor management, export operations, and regulatory compliance. The role involves driving business growth, strengthening distributor relationships and leading cross-functional coordination to achieve organizational objectives while maintaining high levels of customer satisfaction. Need a successful history of managing teams and international client relationships. This role requires both strategic thinking and hands-on execution to grow export volumes, manage compliance and build strong distribution in the region.

Key Responsibilities

Market Development

Develop and implement export strategies for MENA markets.

Identify new business opportunities within the MENA region.

Manage compliance with International trade regulations in the MENA region.

Team Management

Lead, monitor and manage the International Customer Support team

Allocate responsibilities, set targets and review performance to ensure effective team output

Customer & Distributor Management

Build and maintain strong relationships with the International clients, distributors

Resolve queries and ensure high levels of service and satisfaction.

Cross-Functional Coordination

Coordinate with QA & QC, R&D, Regulatory Affairs, Logistics, Supply chain, etc.

Key Requirement

Bachelor's or Master's Degree in Science either in Biotechnology, Chemistry or a related discipline.

Master's Degree in International Business, Management, or a related field will be an added advantage.

9 to 13 years experience in International sales with at least 3 to 5 years in a leadership / team handling role.

In-depth knowledge of MENA markets

Strong leadership and communication skills

Ability to travel internationally as required.

Support forecasting activities for the MENA region.

Oversee compliance activities relating to Hazardous chemical exports, Restricted and controlled chemicals, Dangerous Goods Regulations (IATA/IMDG).

Assistant Manager- Export (MENA Region)