Assistant Director- Catering & Events-HGI Jabalpur

As Assistant Director- Catering Events, you will be responsible for the successful event planning and overall execution of all Conference Events that take place within the hotel. The Assistant Director- Catering Events will interact frequently with customers and Guests to learn about their needs and develop relationships from which to earn repeat and expanded business.

What will I be doing

Specifically, you would be responsible for performing the following tasks to the highest standards:

• Maximize all Meeting Events Sales revenue opportunities through up selling of function items
• Ensure the highest standards of Event Management are in place including building relationships with new/existing customers in order to secure rollover business
• Manage the department s day-to-day operations and activities, whereas implementation of the selling strategy yields meetings and events space
• Ensure the Meeting Events Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
• Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively
• Accurate administration and control of all Meetings and Events related reservations and blocks
• Ensure that all Function Sheets are handed over the Food and Beverage Operations Team every week for the following 7- 10 days outline and that all the information is accurate, confirmed and billing details documented and in line with the credit policy
• To meet greet nominated conference contact or organizer to check on their satisfaction and the set up of the meeting rooms on the day of the event
• To conduct Show rounds for companies agents in line with the Company policy
• To support the Food Beverage operations and room reservations team with information as required
• Ensure all information is relayed to the Chef and Operations Team in a timely manner to ensure they can order and roster effectively
• Attend Sales events, as required
• To support in other properties within the Cluster as required, according to the business needs

Additional Sales Involvement:

• Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets
• Contribute to the selling strategy of the hotel, and manage the departments adherence to achieving that strategy
• To raise invoices for Events in line with quotations and forward them to the accounts departments on a daily basis with relevant back up documentation to expedite payment
• Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market

What are we looking for

An Assistant Director- Catering & Events serving Hilton brands is always working on behalf of our Guests and working with other Team Members.