Asset Servicing Specialist

Join an Asset Servicing operations team that delivers accurate event processing and strong client outcomes across markets. Work closely with Middle Office and Client Service partners to resolve breaks, complete payments, and maintain a robust control environment. Grow your career by applying analytical thinking, driving improvements, and operating confidently in a fast-paced setting.

As an Asset Servicing Operations Associate within the Asset Servicing team, you reconcile positions and payments and process corporate action and income transactions to client accounts. You manage customer account activity across payments, income, and tax-related items while diagnosing issues and delivering timely resolutions. You serve as a key point of contact for internal partners and contribute to continuous improvement through peer reviews and process enhancement ideas.

Job Responsibilities

• Reconcile positions and payments and process transactions accurately to client accounts.
• Execute routine and non-routine asset servicing tasks with moderate to advanced complexity.
• Diagnose issues and deliver operational or technical resolutions within defined autonomy.
• Manage customer accounts by processing payments, income, and tax-related items across events.
• Resolve queries across multiple corporate action and income event types within timelines.
• Apply end-to-end asset servicing lifecycle knowledge to prevent downstream impacts.
• Serve as point of contact for coordination with Middle Office and Client Service teams.
• Review peer work and provide feedback to enhance quality and consistency.
• Recommend process improvements that strengthen controls and reduce rework.
• Support extended hours and shift coverage to meet business and client requirements.
• Perform effectively under pressure while prioritizing time-critical deliverables.

Required Qualifications, Capabilities, and Skills

• Demonstrate prior experience in asset servicing, securities lending, or prime brokerage operations.
• Apply strong analytical and problem-solving skills to drive change and enhance controls.
• Adapt effectively through changing business landscapes and shifting priorities.
• Hold a bachelor's degree or equivalent qualification.
• Operate proficiently in Microsoft Word, Excel (VLOOKUP), and Outlook.
• Communicate effectively and collaborate with stakeholders across teams.
• Manage workload efficiently to deliver accurately under tight deadlines.