Join Asset Servicing and help deliver seamless lifecycle support across corporate actions, income, and entitlement events worldwide. Work at the center of markets operations, partnering with internal and external stakeholders to ensure accuracy, timeliness, and strong controls. Build deep product and market expertise while driving continuous improvement and client excellence.
As an Asset Servicing Operations Associate within the Asset Servicing team, you manage end-to-end corporate and income event processing across all asset classes. You support collections, announcement capture, corporate actions and income processing, proxy and controls, entitlement completion, payment processing, and claims management. You ensure accurate execution, timely escalation, and a strong control environment that supports positive client outcomes.
Job Responsibilities :
- Reconcile positions, payments and process transactions to client's account
- Performs both routine and non-routine asset servicing transactions and tasks with moderate to advanced complexity by leveraging intermediate to advanced subject matter expertise. This may include diagnosing problems and providing operational or technical resolution within defined and limited autonomy.
- Involves managing customer accounts, processing payments, income, or taxes, and resolving queries across multiple corporate- and income-related events.
- Understanding of asset servicing lifecycle.
- Serves as point of contact for internal communication with Middle Office and Client Service.
- Additional responsibilities include peer work review and offering suggestions on process improvements.
- Flexible with extended hours as per business requirements to meet client expectations .Ability to work under pressure and in different shifts
Required Qualifications, Capabilities, and Skills
- Prior asset servicing services, securities lending or prime brokerage operational experience
- Ability to work closely with business partners and interact with all staff levels
- Ability to be flexible, follow tight deadlines, organize and prioritize work
- Experience of working on multi-stream programs
- Strategic thinking coupled with practical execution
- Strong analytical and problem-solving skills including taking the initiative to drive change and enhance controls
- Ability to manage through a changing business landscape
Preferred Qualifications, Capabilities, and Skills
- Bachelor's degree required (business discipline preferred)
- Minimum experience 2 years in Financial Services industry, preferably in custody asset servicing & fund services, markets or prime brokerage, securities lending space
- Extensive working knowledge of Microsoft Office products including Word, Excel (VLOOKUP), and Outlook