Role Overview
We're looking for an AI Tech Lead who is first a builder, and second a product translator someone who can design, develop, and deploy AI-powered solutions that directly impact PB Partners agent network, customer journeys, and internal operations.
You'll wear multiple hats:
- 40% Build AI applications and features for our partners & customers.
- 25% Develop internal AI platform & infrastructure.
- 15% Drive AI adoption & enablement across teams.
- 10% Ensure data quality, governance, and compliance.
- 10% Explore new AI capabilities and run PoCs.
Key Responsibilities:
AI Application Development (40%)
- Design and implement AI features in PB Partners apps (e.g., LLM-powered support, recommendation engines, document parsing).
- Work with product teams to turn business problems into AI-powered workflows.
AI Platform & Infra (25%)
- Build and maintain scalable AI pipelines, APIs, and tools
- Manage MLOps, model hosting, and performance optimization (latency, cost, reliability).
AI Adoption & Enablement (15%)
- Create internal playbooks, templates, and reusable components.
- Run training sessions and hackathons to increase AI literacy.
Data & Governance (10%)
- Set up secure data pipelines and ensure compliance with IRDAI, PII rules, and ethical AI guidelines.
- Implement bias detection and monitoring tools.
Research & Innovation (10%)
- Prototype next-gen capabilities (multi-modal models, agentic AI workflows).
- Evaluate emerging AI tools and frameworks for business fit.
What We're Looking For
Must-Have
- 58 years of experience in backend engineering, MLOps, or full-stack AI solution delivery.
- Proven track record of shipping AI features to production (LLM apps, RAG systems, model fine-tuning, etc.).
- Strong in Python/Node.js, API integrations, and cloud platforms (AWS/GCP/Azure).
- Experience with AI frameworks (LangChain, LlamaIndex, Hugging Face) and vector DBs (Pinecone, Weaviate, FAISS).
- Understanding of BFSI/insurance tech or willingness to learn fast.
Good-to-Have
- Experience in BFSI regulatory compliance & data security.
- Exposure to Indian insurance ecosystem (POSP, GI products).
- Track record in running internal training/adoption programs.
- Comfort with low-code/no-code AI tools for rapid prototyping.
Mindset & Soft Skills
- 60% Builder: Hands-on coding and deployment.
- 30% Product Translator: Ability to align AI tech with business goals.
- 10% Evangelist: Inspire teams, run demos, document best practices.
- High bias for action ship MVPs in weeks, not months.
- Comfortable juggling infra, application, and adoption work.
