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Responsibilities:
* Managing, training, and providing overall guidance to the Service team of an assigned territory.
* Setting reasonable Service targets to be achieved by the team.
* Monitoring the performance of the service team and motivating members to meet or exceed service targets.
* Collecting customer feedback and providing updates to senior management.
* Traveling to potential and existing customers within an assigned service area to present company offerings and build brand awareness.
* Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close service requests.
* Developing and sustaining long-term relationships with customers.
* Implementing a service management process to assist the service team in identifying and prioritizing key customers and prospects.
Requirements:
* 5+ yrs of experience of Distribution sales in EDC, fintech, Banking / Insurance
Sales.
* Set and track sales targets for the team.
* Review of Sales Team.
* Research and discover methods to increase customer engagement.
* Will be handling assigned territory for Oil and Gas.
* Good communication and leadership skills.
* Knowledge of Excel (Optional).
Paytm is India's largest leading payment gateway that offers comprehensive payment services for customer and merchants. We offer mobile payment solutions to over 7 million merchants and allow consumers to make seamless mobile payments from Cards, Bank Accounts and Digital Credit among others. We pioneered and are the leader of QR based mobile payments in India. With the launch of Paytm Payments Bank, we aim to bring banking and financial services to half-a-billion un-served and under-served Indians. Our investors include Softbank, SAIF Partners, Alibaba Group and Ant Financial. We strive to maintain an open culture where everyone is a hands-on contributor and feels comfortable sharing ideas and opinions. Our team spends hours, designing each new feature and obsesses about the smallest of details.
Job ID: 109809973
