We are HCLTech, one of the fastest-growing large tech companies in the world and home to 219,000+ people across 54 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud.
The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be.
ROLE : Account Manager - IC
Key Responsibilities
Strategic Account Management
- Own endtoend account strategy for assigned Aerospace & Defense customer, including revenue growth, pipeline development, and account planning
- Build and maintain multilevel relationships across client organizations, including business, IT, and program leadership
- Develop and execute account plans aligned to customer missions, program lifecycles, and longterm modernization initiatives
- Act as the primary client interface, ensuring consistent communication, executive alignment, and issue resolution
Business Development & Growth
- Identify, qualify, and pursue new IT services opportunities across digital transformation, cloud, data, cybersecurity, application modernization, and managed services
- Drive responses to RFIs, RFPs, and RFQs, coordinating solutioning, pricing, and compliance inputs
- Influence client roadmaps by positioning IT services aligned to mission readiness, operational efficiency, and security requirements
- Achieve and exceed assigned revenue, margin, and growth targets
Client Delivery & Governance
- Partner with delivery leaders to ensure successful execution of programs, SLAs, and contractual commitments
- Own customer satisfaction, including executive reviews, escalations, and renewal discussions
- Ensure services align with A&D regulatory, security, and compliance requirements (e.g., ITAR, DFARS, NIST, CMMC, FedRAMP, export controls)
- Monitor account performance metrics including revenue, backlog, delivery health, and risk
CrossFunctional Leadership
- Coordinate across internal teams including solution architecture, delivery, security, legal, contracts, and finance
- Work closely with alliance partners and OEMs where applicable to deliver integrated solutions
- Provide market intelligence and customer feedback to influence service offerings, investments, and gotomarket strategy
Required Qualifications
- Bachelor's degree in Engineering, Computer Science, Business, or a related field
- 8+ years of experience in IT account management, client partner, or strategic sales roles
- Proven experience managing accounts within Aerospace & Defense, government, or regulated industries
- Strong understanding of IT services delivery models, including cloud, digital transformation, cybersecurity, and application services
- Demonstrated success managing complex, multistakeholder enterprise accounts
- Experience with government or defense contracting environments and associated procurement processes
Preferred Qualifications
- Prior experience working with A&D primes, Tier1 suppliers, or government agencies
- Familiarity with DoD acquisition processes, program lifecycles, and contracting vehicles
- Understanding of security and compliance frameworks relevant to A&D (e.g., CMMC, NIST 800171, ITAR)
- MBA or advanced degree
- Experience in consultative selling and largescale digital transformation programs
Key Competencies
- Strategic account leadership and executive presence
- Strong commercial acumen and negotiation skills
- Ability to navigate long sales cycles and complex buying committees
- Excellent communication and stakeholder management
- High ownership mindset with strong operational discipline
Why This Role Matters
- Manages missioncritical, highvisibility clients
- Plays a direct role in national security, aerospace innovation, and defense modernization
- Operates at the intersection of technology, compliance, and strategic growth
