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GSPANN Technologies Inc

Architect / Sr Architect - Hosting (Azure Cloud)

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Job Description

KeyResponsibilities:

  • ServeastheprimarypointofcontactfortheInfrahostingprogramacrosscloud & on-prem.
  • Ownend-to-endservicedeliveryacrossfunctionalandtechnicalstreams,ensuringadherencetoSLAsandKPIs.
  • Leadcross-functionalteamsofBackup,Storage,DatabaseAdministration,andCloudAdministrationtodeliverhigh-qualitysupportandcontinuousimprovements.
  • Overseethefullincidentlifecycle,includingmonitoring,prioritization,rootcauseanalysis,andresolutionsupportedbyproactivetrendanalysis.
  • GoverntheChangeRequest(CR)processfromscopingandestimationtoapprovals,implementation,andclosure.
  • Collaboratewithcross-functionalteamsonnetwork,accesscontrols,andlandscapeoptimization.
  • DefineandenforceSOPs,escalationprocesses,andcommunicationprotocolsforcriticalandhigh-impactissues.
  • OverseeL1,L2,andL3supportdeliverywith24x7coveragethrougheffectivecoordinationbetweenonshoreandoffshoreteams.
  • DriveITIL-basedprocessesforincident,problem,change,andreleasemanagement.
  • MonitorserviceperformanceviaKPIs,SLAs,anddashboards,andleadcontinuousserviceimprovementinitiatives.
  • Conductregularservicereviewmeetingswithstakeholderstoensurehighlevelsofclientsatisfaction.

RequiredSkills&Qualifications:

  • 14+ years of IT experience, with at least 6-8 years in infrastructure delivery management roles.
  • Strongexperiencemanaginglarge-scaleinfrastructuresupportengagements.
  • Capableofdesigningtheentirenewarchitectureforlarge,mid,orsmallinfrastructuredeployments.
  • Verygoodunderstandingofcloud-nativesolutionsusingAWSandAzure.
  • ExperiencewithdeploymentofcloudVMsandWindowsservers.
  • Expert level knowledge on Microsoft Azure.
  • Good experience working / managing Azure PAAS Services
  • Resources should have Cloud Dev Ops exposure.
  • Resource should understand how applications are hosted on cloud.
  • Exposuretocloudstorageandbackup.
  • Goodworkingexperienceincloudandvirtualizationadministration.
  • ProvenexperienceinhandlingInfrasupportprograms.
  • Excellentcommunication,stakeholderengagement,andescalationmanagementskills.
  • Experienceworkinginhybridonshore-offshoredeliverymodels.

PreferredCertifications:

  • MicrosoftCertified:AzureAdministratorAssociate/Expert
  • AWSCertifiedSysOpsAdministrator/SolutionsArchitect
  • VMwareCertifiedProfessional(VCP)
  • HPESimpliVityCertification

More Info

Job Type:
Function:
Employment Type:
Open to candidates from:
Indian

About Company

Why choose GSPANN

“We GSPANNians� are at the heart of the technology that we pioneer. We do not service our customers, we co-create.

With the passion to explore solutions to the most challenging business problems, we support and mentor the technologist in everyone who is a part of our team. This translates into innovations that are path-breaking and inspirational for the marquee clients, we co-create a digital future with.

GSPANN is a work environment where you are constantly encouraged to sharpen your abilities and shape your growth path, We support you to become the best version of yourself by feeding your curiosity, providing a nurturing environment, and giving ample opportunities to take ownership, experiment, learn and succeed.

We’re a close-knit family of more than 1400 people that supports one another and celebrates successes, big or small. We work together, socialize together, and actively serve the communities we live in.

We invite you to carry forward the baton of innovation in technology with us.

At GSPANN, we do not service. We Co-create.

Discover your inner technologist - Explore and expand the boundaries of tech innovation without the fear of failure.

Accelerate your learning - Shape your career while scripting the future of tech. Seize the ample learning opportunities to grow at a rapid pace

Feel included - At GSPANN, everyone is welcome. Age, gender, culture, and nationality do not matter here, what matters is YOU

Inspire and Be Inspired - When you work with the experts, you raise your game. At GSPANN, you’re in the company of marquee clients and extremely talented colleagues

Enjoy Life - We love to celebrate milestones and victories, big or small. Ever so often, we come together as one large GSPANN family

Give Back - Together, we serve communities. We take steps, small and large so we can do good for the environment, weaving in sustainability and social change in our endeavours

We invite you to carry forward the baton of innovation in technology with us.

Let’s Co-create.

Job ID: 136088911