AR Caller / Sr. AR Caller

Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.

Responsibilities

Outbound calls to insurances for claim status and eligibility verification

Denial documentation and further action Calling the insurance carriers based on the appointment received by the clients.

Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.

Calling insurance companies to get the status of the unpaid claims.

Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.

Maintain the individual daily logs.

Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs

Work cohesively in a team setting. Assist team members to achieve shared goals.

Compliance with Medusind's Information Security Policy, client/project guidelines, business rules and training provided, company's quality system and policies Communication / Issue escalation to seniors if there is any in a timely manner

Punctuality is expected all the time

Qualifications

0-3 months in any international call center. Minimum typing speed of 35 WPM

Basic knowledge of MS Office Preparing spreadsheets and documents

Good Communication skills must be able to fluently converse in English.

Must have a neutral accent

No stammering and lisp.

Interested candidates can forward their resume on [Confidential Information]