AR CALLER

Nirvaana Client Solutions (Nirvaana CS) is a trusted partner in the Business Process Management (BPM) space, dedicated to providing exceptional outsourcing services since its establishment in 2023. Our team of professionals is committed to delivering unparalleled expertise and world-class customer service to help our clients achieve their business goals. We specialize in a range of services, including outsourcing solutions, business process consulting, accounting solutions, and technology solutions. At Nirvaana CS, our mission is to deliver peace of mind and ensure the success of our clients by providing the highest quality of services.

This is a full-time on-site role for an AR Caller located in Chennai. The AR Caller will be responsible for contacting insurance providers to follow up on outstanding claims, resolve and clarify issues related to denied claims, and ensure timely payment collections. Additional tasks include documenting and updating account information, analyzing and resolving payment discrepancies, and maintaining compliance with company processes and operational guidelines. The role requires effective communication with clients, payors, and team members to achieve revenue cycle goals.

• Strong understanding of revenue cycle management, medical billing, and insurance claim processes
• Proficiency in communication and negotiation skills for following up and resolving claim-related issues
• Analytical skills for identifying payment discrepancies and problem-solving
• Experience with customer relationship management (CRM) tools and healthcare billing software
• Attention to detail, accuracy, and the ability to manage time effectively
• Knowledge of healthcare reimbursement practices and compliance regulations
• Bachelor's degree or relevant work experience in medical billing or healthcare revenue cycle management preferred