Roles and Responsibilities
- HandleAR Callingresponsibilities under theUS Healthcare / RCM (Revenue Cycle Management)process
- Work primarily onPhysician Billing / Denial Management, including follow-up with insurance companies
- Analyze and resolve claim denials, rejections, or short payments
- Maintain accurate documentation of actions taken on patient accounts
- Work in coordination with the internal team to escalate unresolved claims as per protocol
- Ensuretimely and effective communicationwith clients and insurers to expedite claim resolutions
- Provide detailedstatus reportson aging claims and denied claims
- Deliverquality resultsby adhering to SLA and compliance requirements
- Update and maintain patient account records using healthcare management software
- Flexible to work in Night Shifts (US Time Zone)