AR Accountant

Overview:

We are seeking a motivated and detail-oriented AR Accountant based in India, to support Collections and also other AR cycle activities. This role will work closely with AR, accounting and business teams across North America, EMEA, and APAC, ensuring timely collections. The successful candidate will contribute to collections process efficiency, support AR, and participate in ERP/system transformation initiatives.

Job Description:

· Proactively manage and collect overdue invoices via email, phone, and customer portals

· Monitor aging reports and prioritize high-risk or high-value accounts

· Resolve payment delays by liaising with customers on disputes, billing issues, or cash flow constraints

· Negotiate payment plans where necessary and track adherence

· Maintain accurate collection notes and follow-up schedules

· Assist in cash application (allocating incoming payments to invoices)

· Support billing/invoicing accuracy checks to prevent disputes

· Reconcile customer accounts and investigate discrepancies

· Help manage unapplied cash and credit balances

· Ensure AR subledger integrity and alignment with the general ledger

· Act as a key contact for customer queries related to invoices and payments

· Collaborate with Sales, Customer Service, and Billing teams to resolve disputes quickly

· Track dispute root causes and recommend process improvements

· Prepare and analyze aging reports, DSO (Days Sales Outstanding), and collection KPIs

· Identify trends in late payments or risky customers

· Provide insights to management on collection performance and AR health

· Support improvements in AR and collections processes (automation, workflows, etc.)

· Ensure compliance with internal controls, credit policies, and audit requirements

· Assist with month-end close activities related to AR (reconciliations, reporting, provisions)

· Work with Credit Control to monitor customer credit limits and risk exposure

· Flag high-risk accounts and recommend credit holds if needed

· Support credit reviews with relevant payment behavior data

· Partner with Sales to balance customer relationships with cash collection goals

· Communicate effectively with internal finance teams and external customers

· Support broader finance initiatives impacting AR.

Qualification & Skills:

· Bachelor's Degree in Accounting, Finance, or related field.

· 3 -5 years of progressive accounting/finance experience, with exposure to AR and Collections.

· Strong knowledge of AR operations, reconciliations, and month-end close

· Working knowledge of US GAAP with familiarity in coordinating across local GAAP requirements.

· Experience with ERP platforms (Dynamics 365) and finance automation tools.

· Analytical and detail-oriented, with strong problem-solving skills.

· Effective communicator with ability to collaborate across regions and time zones.

· High integrity, accountability, and professional skepticism.

· Strong communication and negotiation skills

· Attention to detail and problem-solving mindset