Apprentice-Software Engineer

About Pearson

Pearson is the world's leading learning company, dedicated to helping people make progress in their lives through learning. Founded in 1844, we deliver digital-first, accessible learning experiences and employ over 20,000 people globally. In India, we support learners and educators through innovative educational products, technology, and services.

We are committed to fostering an inclusive, equitable workplace where every employee is valued and empowered to thrive.

About the Apprenticeship Program

Pearson India's Apprenticeship Program provides graduates and early-career professionals with structured training, hands-on experience, and mentorship from industry experts. Through a blend of on-the-job learning and guided development, apprentices build the professional and technical skills needed to succeed in a global organization.

About the Team

ServiceNow is a cloudbased platform used by organizations to manage IT services and automate business workflows. It helps teams handle incidents, service requests, and changes efficiently through a single system. Apprentices will gain handson exposure to enterprise IT service management tools

About the Role

It is a Development apprenticeship for Pearson's service now team which will allow you to gain experience in ITSM and other major modules of Service now; Familiarity with ServiceNow best practices, administration and development

Key Responsibilities

• Design, develop, test, and maintain workflows/flows inside Service now



• Translate business requirements into technical solutions



• Collaborate with team members and follow coding standards



• Working on enabling and exploring AI features inside service now and working on AI agents



• Engage in development activities across areas such as CMDB/Configuration Management, Automated Discovery, Service Mapping, ITSM, Hardware and Software Asset Management, platform configuration, and related domains.

Desirable Skills and Attributes

• Working proficiency with JavaScript



• Basic understanding of IT infrastructure and operations



• Familiarity with Agile Development methodology

Eligibility Criteria

• Bachelor's degree in bachelor's or master's degree programs in Computer Science, Engineering, Management Information Systems, Data Science.



• Recent graduates or candidates with less than one year of experience are encouraged to apply.



• Must meet requirements under the Apprenticeship Act, 1961 and be registered on the NATS portal.



• Must be legally eligible to work in India.

Experience You Will Gain

• Working on business analysis, process & workflow optimization



• Familiarity with ServiceNow best practices, administration, and development



• Agile Development methodology and lifecycle (Request to Design to Development to Testing to Deployment)



• Development experience in areas such as CMDB/Configuration Management, Automated Discovery, Service Mapping, ITSM,Hardware & Software Asset Management, general platform configuration, and more



• Working on AI features in Service now like AI agents,Now Assist and other features

Work Schedule

This is a full-time apprenticeship from Monday to Friday, approximately 40 hours per week. Some flexibility may be required to support meetings with global teams in different time zones.

Benefits and Rewards

• Competitive stipend



• Professional development and mentorship



• Paid time off as per company policy



• Personal Accident Insurance Coverage



• Access to Pearson's learning platforms and online courses



• Exposure to global work culture and career pathways

Location

This role is based at the Pearson office at Chennai, Tamil Nadu, India

Diversity, Equity, and Inclusion

Pearson India is committed to building an inclusive environment that embraces diverse perspectives and backgrounds. We value equality, respect, and belonging, ensuring every employee has the opportunity to contribute and grow.

Application Closing Date:

This position is offered under the Apprentices Act, 1961, as part of an official Apprenticeship Program. As an apprentice, you will undergo structured on-the-job training, combined with theoretical learning where applicable, to develop specific skills and prepare for skilled employment.

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [Confidential Information].

Job: Engineering

Job Family: TECHNOLOGY

Organization: Corporate Strategy & Technology

Schedule: FULL_TIME

Workplace Type: On-site

Req ID: 23314

Req Type: Student