About Paychex:
Paychex, Inc. (NASDAQ: PAYX) is a leading provider of integrated human capital management solutions for payroll, benefits, human resources, and insurance services. By combining its innovative software-as-a-service technology and mobility platform with dedicated, personal service, Paychex empowers small- and medium-sized business owners to focus on the growth and management of their business.
Job Description:
Location Bangalore
Interview Mode Virtual
Stipend INR 25000
Work type 1 year (fixed term contract) with potential conversion after 8 months
Work model onsite (Bangalore) (Mon Fri)
Shift Starting from 5.30PM (flexible to work on rotational night shifts)
Benefits Shift Allowance and Transportation
Responsibilities
- Respond promptly and accurately to client inquiries, ensuring adherence to SOPs, compliance standards, and client-specific requirements.
- Consistently maintain high levels of accuracy and efficiency across all assigned tasks.
- Communicate professionally with internal teams and contribute to cross-functional coordination to meet shared goals.
- Conduct thorough checks to ensure deliverables meet quality standards, minimizing errors that could impact clients or compliance.
- Thrive in a fast-paced, high-volume environment with precision and accuracy.
- Perform other duties as assigned, aligned with the overall purpose of the role.
Education & Experience
- Education: Bachelor's degree (BCom/BSc/BBA/BA),Non-Tech degree
Technical Skills
- Proficiency in Microsoft Word and Excel
- Ability to navigate internal systems and tools
- Solid understanding of job-specific processes
Soft Skills
- Strong attention to detail and accuracy
- Receptive to feedback and continuous improvement
- Awareness of compliance and regulatory standards
- Effective team collaboration
- Familiarity with SOPs and internal procedures
- Time management and prioritization skills
- Self-motivated and eager to learn
- Adaptable to change and shifting priorities
- Clear and professional communication (written and verbal)
- Ability to identify and resolve issues effectively
- Fair understanding of corporate policies, professionalism, and ethical standards.
Analytical Skills
- Critical thinking and logical evaluation
- Practical problem-solving abilities
- Quality control and output monitoring
