What You'll Do
Primary function
This role offers exposure to a wide range of responsibilities, including hands-on experience with enterprise-grade platforms, mentorship from experienced professionals, and opportunities to contribute to impactful projects
Job Responsibilities
- Support Control-M self-service tasks like reviewing workspace and building workloads/jobs in the Control-M environment as per requirement.
- Troubleshooting issues, incident response
- Work on small projects to create, modify workload.
- Provide weekly and weekend support for planned unplanned activities.
- Assist senior members on continuous improvement initiatives
- User management and access provisioning
- Support Audit requirements and any monthly/quarterly and year-end activities
Qualifications
- Bachelor's degree in computer science, Information Technology, or a related field.
- 0 to 2 years IT experience
- Exposure to IT support concepts.
- Experience with ticketing systems like Jira or ServiceNow.
Skills
Technical skills
- Awareness of IT infra support L2/L3, especially workload Automation/job scheduling, platform support etc.
- Unix shell and SQL Knowledge (basic to intermediate)
- Exposure to cloud – Azure, AWS
- Python – familiarity with scripting and automation tasks
Soft Skills
- Strong problem-solving and analytical thinking.
- Good communication and interpersonal skills.
- Eagerness to learn and grow in a fast-paced environment.
- Ability to work collaboratively in a team setting.
