Apprentice

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role

Corporate Card Testing

Support the Product team in testing for Corporate Card functionalities, including: Corporate Legal Entity (LE) and Card onboarding, Corporate Hierarchy Setup, and Corporate core capabilities setup such as Membership Fees, Grace Days, Billing Cycles, and LPF. Conduct validation for Loyalty setup, Customized Billing Cycles, and various Limit Types.

System Integration Validation

Collaborate with the project management team to test and validate integration points between Core systems and associated platforms. Identify and document any issues during integration testing and support timely resolution.

Testing Documentation & Reporting

Maintain detailed logs of test cases, results, defects, and resolutions using the JIRA platform. Prepare structured reports and dashboards to update stakeholders, leadership, and audit teams on testing progress and outcomes.

Communication & Stakeholder Support

Assist the Commercial Card project team in creating and distributing communication related to system/process changes for internal and external stakeholders. Develop training materials, process flows, and ready reckoners for Corporate Clients, Sales, and internal teams (Operations, Servicing, etc.).

Migration & Transition Activities

Support the Corporate Product team in product migration, transition, and validation activities. Participate in identifying and resolving pre-existing issues affecting migration, ensuring a smooth and compliant transition process for corporate clients. Coordinate and manage training sessions and calendars for smooth knowledge transfer.

Minimum Qualifications

• Graduate Degree

Preferred Qualifications

• Work experience (2-3 years) in the credit card especially commercial cards space will be preferred, along with associated knowledge project management, platform testing etc.

• Experience or exposure to UAT/System testing, preferably in financial or payments systems

• Proficiency in Excel, PowerPoint, and other reporting tools for documentation and presentation

• Strong understanding of Corporate Card products, especially T&E and B2B functionalities

• Cab facility
• Free meals
• Flexible working model with hybrid arrangement
• Training and development opportunities