Company Description
Envision Overseas Education Consultants specializes in helping students achieve their aspirations of studying at top international universities. With a dedicated team, we simplify the complexities of overseas education, offering personalized guidance and end-to-end support for students and their families. Our global network includes partnerships with leading universities in the USA, UK, Canada, Australia, and Europe, featuring over 300 courses across 10+ countries. From career counseling and university applications to visa assistance and pre-departure preparations, we ensure a seamless journey to higher education abroad.
- Job Title: Team Lead – Applications Location: LowerParel, Mumbai Department: Operations / Applications Team Working days : 6 Days ( M to S ) Timing : 10am to 6:30pm Job Summary We are looking for a proactive and detail-oriented Team Lead – Applications to manage the end-to-end student application process and lead a team of application executives. The role requires strong knowledge of international university applications, team handling skills, and the ability to ensure high-quality and timely submissions. Key Responsibilities 1. Team Management • Lead, mentor, and manage a team of application executives • Allocate applications and monitor daily productivity • Train team members on SOPs, documentation, and university portals • Conduct regular performance reviews and provide feedback 2. Application Processing • Oversee end-to-end application filing for countries like the US, UK, Canada, etc. • Review applications, SOPs, LORs, and supporting documents before submission • Ensure accuracy, completeness, and adherence to deadlines • Minimize errors and application rejections 3. Student & Counsellor Coordination • Guide students on application requirements and timelines • Work closely with counsellors to ensure smooth processing • Resolve student queries and provide timely updates 4. University Coordination • Liaise with partner universities for application updates and offer letters • Track application statuses and follow up on pending cases • Maintain strong relationships with university representatives 5. Performance & Reporting • Monitor team targets for applications, offers, and conversions • Maintain MIS reports and share regular updates with management • Identify process gaps and improve efficiency 6. Compliance & Quality Control • Ensure all applications follow company SOPs and compliance standards • Maintain proper documentation and CRM updates • Avoid discrepancies, fraud, or incomplete submissions 7. Escalation Handling • Handle complex cases, rejections, or delays • Act as the escalation point for team and student issues 8. Additional Responsibilities • Support administrative and backend operations when required • Assist during peak intake seasons • Contribute to process improvements and audits Key Skills Required • Strong knowledge of study abroad application processes • Team handling and leadership skills • Excellent communication and coordination abilities • High attention to detail and problem-solving skills • Target-oriented mindset
