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Application Technical Support (Finacle & Banking Systems)

3-8 Years
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  • Posted a month ago
  • Over 50 applicants
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Job Description

Job Description:

Paramatrix Technologies Pvt. Ltd is seeking an Application Technical Support professional with expertise in Finacle and Banking Systems. The role involves providing support for Finacle applications, monitoring system performance, troubleshooting issues, documenting incidents, and ensuring smooth banking operations.

Key Responsibilities:

  • Application Support: Provide technical assistance and support for Finacle and other banking systems used within the organization.
  • Performance Monitoring: Continuously monitor system performance to ensure optimal operation.
  • Troubleshooting: Identify, analyze, and resolve issues or system errors in Finacle applications.
  • Incident Management: Document incidents, resolutions, and recurring issues for reference and continuous improvement.
  • Collaboration: Work closely with IT, operations, and business teams to address technical challenges and improve system efficiency.
  • Documentation: Maintain accurate records of workflows, system configurations, fixes, and best practices.

Required Skills & Qualifications:

  • 3 8 years of experience in technical support or application support, preferably in banking or Finacle systems.
  • Strong knowledge of Finacle applications and banking processes.
  • Experience troubleshooting banking systems and implementing resolutions.
  • Excellent communication and documentation skills.
  • Ability to work independently and as part of a team.

More Info

Job Type:
Function:
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Open to candidates from:
Indian

About Company

Paramatrix delivers wide array of services such as Bespoke Software Development, IT Staff Augmentation, Database Management, Business Process Outsourcing and System Integration. The Mumbai headquartered company largely focuses on developing software applications and technology solutions for large enterprises and mid-size businesses on web and mobile platforms. BFSI, Retail and Sports are some of key growth verticals of Paramatrix. However, we also have technology practices for other verticals such as Manufacturing, Pharmaceutical, Shipping and Logistics. Paramatrix has strong knowledge, expertise and working experience in application development and technology solutions using latest technologies, frameworks and platforms such as Microsoft's .Net, Microsoft SQL, Azure, Cross Platform Mobile Application, Java technology, and others. Vision : At Paramatrix, we envision a future where technology serves as a force for good, enriching lives and empowering organizations to thrive in an ever-changing global landscape. We aspire to be at the forefront of this technological revolution, leading by example and inspiring others to embrace technological innovation for good. Mission : Our mission at Paramatrix is clear -to be the catalyst for transformation in the digital realm. We aim to pioneer advancements that enhance efficiency, foster creativity, and promote sustainable growth for our clients across sectors. With an unwavering commitment to innovation and customer satisfaction, we aim to exceed expectations and set new industry standards.

Job ID: 130718953