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✅5+ years of experience in Application Support (L2/L3)
✅ Strong experience in Incident Management, RCA, and SLA handling
✅ Hands-on experience in MSSQL (Mandatory)
✅ Exposure to PostgreSQL
✅ Experience with ticketing/support tools such as ServiceNow, Jira, or SMAX
✅ Team handling and people management experience
✅ BFSI/Finance domain experience is mandatory
✅ Strong analytical and reporting skills
✅ Excellent written and spoken English communication
✅ Ability to work under pressure and handle escalations calmly
Kamlax Global Technologies is a leading IT services & business solution provider delivering cutting edge technology solutions to enterprises across the world.
we add value to organizations through a synergy of skills, technology insight, innovation, products and services that orchestrate our customer's business to perfection. Our expertise bridges the gap between the businesses and IT and offers detailed, process-driven solutions enabling our customers to enhance productivity and achieve better ROI.
Job ID: 148288357
Skills:
L2 Support, L3, Mssql, Servicenow, Bfsi Domain, Application Support Lead
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