- Should have experience in supporting the application and infrastructure 24x7.
- Should have good working knowledge on troubleshooting skills of Operating Systems (Linux/Windows)
- Good experience on Java/j2EE application supporting and AWS infra supporting.
- Ability to work with 3rd parties/FOPS and provide required instruction to troubleshoot and restore faults.
- Respond quickly and effectively to production issues, troubleshooting solutions, and taking responsibility for seeing those solutions through resolution.
- Identify root cause and corrective actions for highly complex availability, capacity, security, performance, and quality issues affecting the database.
- Strong knowledge of Linux/Unix operating systems.
- Good knowledge of scripting languages like Shell, Python.
- Good Knowledge of Databases like Mongo, My SQL, SQL Server.
- Respond to alerts and take corrective action to ensure the high availability of our production environments and participate in an after-hours on-call rotation.
- Experience/Knowledge of other cloud platforms (Azure, Google Cloud) is a plus
- Strong verbal and written communications skills are a must
- Must have production support experience as the requirement is 24X7X365 production support.
Skills:- Java, J2EE, Windows Azure, Google Cloud Platform (GCP), Python and MySQL
