Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Unqork Enterprise Application Platform
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary
As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your typical day will include collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring that applications run smoothly. You will also be responsible for documenting solutions and providing support to users, all while maintaining a proactive approach to system management and improvement.
Roles & Responsibilities
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the development and implementation of new application features.
- Monitor system performance and provide recommendations for improvements.
Professional & Technical Skills
- Must To Have Skills: Proficiency in Unqork Enterprise Application Platform.
- Strong understanding of application support processes and methodologies.
- Experience with troubleshooting and resolving software issues.
- Familiarity with system monitoring tools and performance metrics.
- Ability to document technical processes and solutions clearly.
Additional Information
- The candidate should have minimum 3 years of experience in Unqork Enterprise Application Platform.
- This position is based at our Pune office.
- A 15 years full time education is required.
