Job Description
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Red Hat OS Administration
Good to have skills : NA
Minimum 5 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications and systems. You will engage in problem-solving activities, analyze system performance, and implement solutions to enhance system reliability and efficiency, all while maintaining a focus on delivering exceptional service to stakeholders. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate knowledge sharing sessions to enhance team capabilities. - Monitor system performance and proactively address potential issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Red Hat OS Administration. - Good To Have Skills: Experience with cloud-based environments and virtualization technologies. - Strong understanding of system configuration and management. - Familiarity with scripting languages for automation tasks. - Experience in troubleshooting and resolving operating system issues. Additional Information: - The candidate should have minimum 5 years of experience in Red Hat OS Administration. - This position is based at our Indore office. - A 15 years full time education is required.