Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : SAP BusinessObjects Business Intelligence

Good to have skills : NA

Minimum 7.5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary

As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring that business operations run smoothly and efficiently. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of software applications, all while maintaining a focus on delivering high-quality support to end-users.

Roles & Responsibilities

• Expected to be an SME.
• Collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Facilitate knowledge sharing sessions to enhance team capabilities.
• Monitor system performance and proactively address potential issues.
  
  

Professional & Technical Skills

• Must To Have Skills: Proficiency in SAP BusinessObjects Business Intelligence.
• Strong analytical skills to assess and resolve complex software issues.
• Experience with database management and data visualization techniques.
• Familiarity with software development life cycle and support processes.
• Ability to work collaboratively in a team-oriented environment.
  
  

Additional Information

• The candidate should have minimum 7.5 years of experience in SAP BusinessObjects Business Intelligence.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.