Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Microsoft Intune

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot software problems, ensuring that systems run smoothly and efficiently. You will engage in problem-solving activities, analyze system performance, and implement solutions to enhance operational effectiveness, all while maintaining a focus on delivering exceptional service to users and stakeholders. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of processes and solutions to enhance team knowledge. - Engage with users to gather feedback and improve system functionality. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Intune. - Strong understanding of application support methodologies and best practices. - Experience with troubleshooting and resolving software issues in a timely manner. - Familiarity with system monitoring tools to ensure optimal performance. - Ability to work collaboratively in a team environment and communicate effectively. Additional Information: - The candidate should have minimum 3 years of experience in Microsoft Intune. - This position is based at our Bhubaneswar office. - A 15 years full time education is required.