Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Scrum

Good to have skills : NA

Minimum 5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Understand, analyze, evaluate, refine & document product requirements from business and translate into IT requirements Review User Stories from BU from a technical perspective. Be a bridge between BU and IT. Support BU (Product Owner) in prioritizing change requests, tickets, initiate resolution, and integrate in planning. Support BU (Product Owner) in ensuring product quality, categorize bugs by severity and make decisions on release impact. Support BU in behavior-driven Test cases to facilitate acceptance testing