Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : EPIC Systems

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, ensuring that systems operate smoothly and efficiently, and contributing to the overall improvement of application performance and user experience. You will engage with stakeholders to understand their needs and provide timely solutions, making a significant impact on the organization s operational success. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the development and implementation of best practices for application support. - Document and maintain records of issues and resolutions to enhance knowledge sharing within the team. Professional & Technical Skills: - Must To Have Skills: Proficiency in EPIC Systems. - Must Be Certified: EpicCare Inpatient Clinical documentation - Strong analytical and problem-solving skills. - Experience with troubleshooting and resolving software issues. - Familiarity with application performance monitoring tools. - Ability to work collaboratively in a team environment. Additional Information: - The candidate should have minimum 3 years of experience in EPIC Systems. - This position is based at our Hyderabad office. - A 15 years full time education is required., 15 years full time education