Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Data Engineering

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to monitoring system performance, diagnosing problems, and ensuring the smooth operation of critical applications. The position demands continuous engagement with multiple teams to maintain system stability and support business continuity through timely and effective problem resolution.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to identify root causes and implement corrective actions.
• Document and communicate findings and resolutions clearly to stakeholders.
• Assist in the development and improvement of support processes and tools.
• Provide guidance and support to junior team members to foster their professional growth.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Data Engineering.
• Strong knowledge of data pipeline development and maintenance.
• Experience with database management and data warehousing solutions.
• Ability to troubleshoot and optimize data workflows and system integrations.
• Familiarity with cloud-based data platforms and distributed computing frameworks.
• Understanding of data security and compliance best practices.
  
  

Additional Information:

• The candidate should have minimum 3 years of experience in Data Engineering.
• This position is based at our Hyderabad office.
• A 15 years full time education is required.