Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Data Engineering

Good to have skills : NA

Minimum 5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system anomalies and ensuring smooth operation of critical applications. The position demands continuous monitoring, troubleshooting, and collaborating with different teams to maintain system stability and performance, thereby supporting the overall business objectives effectively and efficiently.

Roles & Responsibilities:

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Coordinate with stakeholders to prioritize and address system issues promptly.
• Mentor junior team members to enhance their problem-solving capabilities and technical knowledge.
• Drive continuous improvement initiatives to optimize support processes and system reliability.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Data Engineering.
• Strong knowledge of data pipeline development and maintenance.
• Experience with database management and data warehousing solutions.
• Ability to work with large datasets and ensure data quality and integrity.
• Familiarity with cloud platforms and distributed computing frameworks.
• Skilled in scripting and automation to streamline data workflows.
  
  

Additional Information:

• The candidate should have minimum 5 years of experience in Data Engineering.
• This position is based at our Hyderabad office.
• A 15 years full time education is required.