Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Azure DevOps
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of processes and tools used in application support. Your role will be pivotal in maintaining the integrity and efficiency of business systems, allowing for seamless operations across the organization.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the development and implementation of support processes to enhance service delivery.
- Collaborate with cross-functional teams to identify and resolve application issues effectively.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Microsoft Azure DevOps.
- Good To Have Skills: Experience with cloud-based application deployment and management.
- Strong understanding of software development life cycle methodologies.
- Familiarity with version control systems and continuous integration practices.
- Experience in troubleshooting and resolving application performance issues.
Additional Information:
- The candidate should have minimum 3 years of experience in Microsoft Azure DevOps.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
, 15 years full time education
