Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Azure DevOps, Personal Insurance
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of processes and tools used in application support.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the documentation of processes and solutions to enhance team knowledge.
- Engage in proactive monitoring of systems to identify potential issues before they impact operations.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Microsoft Azure DevOps.
- Experience with personal insurance applications and systems.
- Strong understanding of software troubleshooting methodologies.
- Familiarity with cloud-based application deployment and management.
- Ability to work collaboratively in a team-oriented environment.
Additional Information:
- The candidate should have minimum 3 years of experience in Microsoft Azure DevOps.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
, 15 years full time education