Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Azure PaaS
Good to have skills : NA
Minimum 2 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of applications that are vital to business functions. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of application support processes, all while maintaining a focus on delivering exceptional service to stakeholders.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the development and implementation of application support strategies to enhance system performance.
- Document and communicate technical issues and resolutions effectively to both technical and non-technical stakeholders.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Microsoft Azure PaaS.
- Strong understanding of cloud computing concepts and services.
- Experience with application monitoring and performance tuning.
- Familiarity with incident management and ticketing systems.
- Ability to troubleshoot and resolve application issues in a timely manner.
Additional Information:
- The candidate should have minimum 2 years of experience in Microsoft Azure PaaS.
- This position is based at our Bhubaneswar office.
- A 15 years full time education is required.
