Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Java Full Stack Development

Good to have skills : NA

Minimum 7.5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.

Roles & Responsibilities:

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Coordinate with stakeholders to prioritize and address system issues effectively.
• Mentor junior team members to enhance their problem-solving capabilities.
• Facilitate knowledge sharing sessions to improve team expertise and cohesion.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Java Full Stack Development.
• Experience with front-end technologies such as HTML, CSS, and JavaScript frameworks.
• Strong understanding of back-end development including server-side programming and database management.
• Familiarity with debugging tools and techniques to diagnose and resolve software issues.
• Ability to work with version control systems and continuous integration pipelines.
• Knowledge of application performance monitoring and optimization strategies.
  
  

Additional Information:

• The candidate should have minimum 8 years of experience in Java Full Stack Development.
• This position is based at our BDC14A - STPI office.
• A 15 years full time education is required.