Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Google Kubernetes Engine

Good to have skills : Google Cloud DevOps Services

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by proactively monitoring and investigating issues across various components of essential business systems. This role requires a dynamic approach to identifying root causes and implementing effective solutions to maintain system stability and performance. The position demands continuous collaboration with different teams to ensure seamless operations and timely resolution of challenges that impact critical business functions.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to enhance system reliability and efficiency.
• Document troubleshooting processes and share knowledge to support team growth.
• Assist in the development and implementation of best practices for system support.
• Support junior team members by providing guidance and sharing expertise.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Google Kubernetes Engine.
• Good To Have Skills: Experience with Google Cloud DevOps Services.
• Strong understanding of container orchestration and cluster management.
• Experience in monitoring and troubleshooting distributed applications.
• Familiarity with cloud infrastructure and deployment automation.
• Ability to analyze system logs and performance metrics to identify issues.
  
  

Additional Information:

• The candidate should have minimum 3 years of experience in Google Kubernetes Engine.
• This position is based at our BDC7A - SEZ office.
• A 15 years full time education is required.
  
  

, 15 years full time education