Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : React.js
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous engagement with system performance and user feedback to maintain high service quality and reliability, contributing to the overall stability and efficiency of business processes.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure timely resolution of application issues.
- Document troubleshooting steps and solutions to build a knowledge base for future reference.
- Assist in the continuous improvement of support processes and tools to enhance service delivery.
- Provide guidance and support to junior team members to foster their professional growth.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in React.js.
- Strong understanding of front-end development principles and component-based architecture.
- Experience with debugging and performance tuning of web applications.
- Familiarity with version control systems and collaborative development workflows.
- Ability to analyze logs and trace issues within complex software environments.
- Good communication skills to effectively interact with technical and non-technical stakeholders.
Additional Information:
- The candidate should have minimum 3 years of experience in React.js.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
, 15 years full time education
