Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Oracle Procedural Language Extensions to SQL (PLSQL)

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system anomalies and ensuring smooth operation of critical applications. The position demands continuous monitoring, troubleshooting, and collaborating with different teams to maintain system stability and performance, thereby supporting the overall business objectives effectively.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to understand system requirements and provide timely support.
• Document and communicate findings and resolutions clearly to stakeholders.
• Assist in the development and implementation of process improvements to enhance system reliability.
• Support junior team members by sharing knowledge and providing guidance when necessary.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Oracle Procedural Language Extensions to SQL (PLSQL).
• Strong problem-solving skills with the ability to analyze complex system issues.
• Experience in debugging and troubleshooting software applications in a production environment.
• Familiarity with database management and query optimization techniques.
• Ability to work effectively in a collaborative team environment and communicate technical information clearly.
• Understanding of software development lifecycle and support processes.
  
  

Additional Information:

• The candidate should have minimum 3 years of experience in Oracle Procedural Language Extensions to SQL (PLSQL).
• This position is based at our Bengaluru office.
• A 15 years full time education is required.
  
  

, 15 years full time education