Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Cobol Mainframe
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of processes and systems, all while maintaining a focus on delivering high-quality support to users and stakeholders.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the documentation of processes and solutions to enhance team knowledge.
- Engage in training and mentoring junior team members to foster a collaborative environment.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Cobol Mainframe.
- Strong understanding of mainframe architecture and its components.
- Experience with debugging and troubleshooting mainframe applications.
- Familiarity with database management systems and data retrieval techniques.
- Ability to analyze system logs and performance metrics to identify issues.
Additional Information:
- The candidate should have minimum 3 years of experience in Cobol Mainframe.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
, 15 years full time education
