In our always on world, we believe it's essential to have a genuine connection with the work you do.
General Summary
Work effectively with different management teams in planning, coordinating, and designing operational activities to achieve the strategy, mission, and objectives of the CRM group. This role will work closely work with the Sales, Marketing, and Customer Operations and Domain Experts to see opportunities to improve business processes and manage the run and build related activities.
How You'll Help Us Connect The World
- Develop solutions for Sales, Marketing, and Customer service processes. Act as an internal consultant and design architect for CRM solutions.
- Responsible for end-to-end technical assurance, technical governance, technical standard methodologies, the reuse of technical assets, and the assignment of technical work.
- Develop Functional Specifications and work closely with system developers on design, testing, and troubleshooting to support system enhancements and implementation.
- Recommend changes in development, maintenance, and system standards.
- Ensure all technical architecture components are accurately integrated and implemented.
Required Qualifications For Consideration
- Minimum bachelor's degree in computer science or related field with 1+ years of relevant work experience.
You Will Excite Us If You Have
- Knowledge in CRM functional areas: Marketing, Sales, Customer Support, and Partner management.
- Experience with the configuration of Microsoft CRM Dynamics 365 and prior versions.
- Experience in writing Plug-ins and custom workflows.
- Experience in implementing JavaScript to Ms CRM connectivity using Rest, Odata web API.
- Good interpersonal communication skills, analytical abilities, detail orientation, quality focus, and problem-solving skills.
What Happens After You Apply: Learn how to prepare yourself for the next steps in our hiring process by visiting https://jobs.commscope.com/content/How-We-Hire/locale=en_US
Why CommScope
CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.
If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next..come connect to your future at CommScope.
CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at [Confidential Information]. You can also learn more about CommScope's accommodation process and EEO policy at https://jobs.commscope.com/eeo
