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Siemens

APAC DSC BX Onboarding Services Team Lead

Siemens
Thane
2-6 Years
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Job Description

  • Lead the BX Services (SWS) Team
  • Work Management: Assign tasks and oversee completion in line with customer expectations for timely and quality deliveries
  • Technical/Managerial Support: Advice/Assist/Guide team members if and as and when required.
  • Review Overall functional performance of the team against pre-defined KPI and evolve KPI as and when necessary. KPIs could include productivity, utilization, First Time Right, Count of Services Delivered, Datapoints Serviced, Cost Per Unit of Revenue, Growth in Services % etc.
  • Escalation: Be an escalation point for internal stakeholders
  • Promote activities for KPI improvement on a continuous basis with special emphasis on adoption of better processes, automation, simplification, standardization and tools. Evaluate & promote adoption of processes and tools for continuous improvement of service delivery
  • Collaboration: With other functional leads within APAC Functional Org.
  • Coordination: with BX Team Leads in other DSCs, TU-SW, Portfolio, G&T etc.
  • Sales Support: Offer preparation, solution design, DSC walk-throughs, customer meetings,
  • Demand Planning: Evaluate demand and plan resource capacity and competency on a periodic basis. Plan annual budget and conduct quarterly reviews.
  • Competency Development evaluate competency gaps, identify training needs, organize training, evaluate impact etc.
  • Represent the function in management meetings

More Info

Job Type:
Permanent Job
Industry:
Information Technology
Role:
Sales Support Coordinator
Function:
Sales - Corporate
Employment Type:
Full time
Open to candidates from:
Indian

About Company

Siemens

At Siemens India, we believe in transforming the everyday through innovation, technology, and sustainability. By pioneering digital transformation with AI, IoT, and automation, we optimize efficiency across industries.

Job ID: 130538603

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Last Updated: 29-10-2025 10:33:30 AM
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