Work Your Magic with us!
Ready to explore, break barriers, and discover more We know you've got big plans so do we! Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That`s why we are always looking for curious minds that see themselves imagining the unimageable with us.
Your Role
The Quality Services team (LS-QS) is the face to customer and dedicated to solving customer problems by providing support for Inquiries and Knowledge Management, strategic accounts, Customer Agreements, and process development. LS-BER-Q, extended part of global quality services (LS-QS) team supports the various functions internally. This position will support the Customer Product Declarations and Data Services.
The key deliverables would be
- Handling Frontline queries regularly. Ensure that the queries are cleared as per agreed timelines.
- Basic user Knowledge on the tools such as, M-Clarity / Palantir tool, MANGO, ASK, MS Office (Word, Power Point, Excel, SharePoint, Power App, Power Automate)
- Basic user Knowledge on BOXI, SAP Systems P16, SAP Systems (PRE, PRD, PRP)
- Basic user Knowledge on MyCompliance Info, SQM tool, CDMS+, xDOK, e-OMT tool, Trackwise, LEDOX
- Basic user Knowledge on My Pronet, Product contact locator, OMT shared mailbox, Guideline letters mailbox, SFDC
- Support strategic projects as required.
Who You Are
Science degree: Biology, Chemistry, Engineering, or related Scientific discipline preferred
- 1-3 Years of experience in Quality Services and Customer Services
- Computer skills including experience with MS Excel
- Knowledge on retrosynthesis and Organic and Analytical Chemistry knowledge is must.
- Computer skills including experience with MS Office applications and maybe database software
- Ability to interact in a global team, in a matrixed organization.
What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
Apply now and become a part of our diverse team!
