Create and deliver Field Excellence insights as per agreed SLAs (timeliness, accuracy, quality, etc) and drive excellent customer service
Design, develop and/or maintain ETL based solutions that optimize field excellence activities based on Country commercial excellence needs through a variety of evolving infrastructure landscape
Deliver services through an Agile project management approach with appropriate documentation and communication throughout the delivery of services
Maintain standard operating procedures (SOPs), quality checklists that will enable excellent quality outputs for all outputs within the function
Develop and maintain knowledge repositories that collect qualitative and quantitative data of field excellence related trends across Novartis operating markets
Essential Requirements:
2 years experience in SQL and Excel
Learning Agility & Ability to manage multiple stakeholders
Experience in Pharma datasets, Experience in Python or any other scripting language
