Search by job, company or skills

G

Technical Support Advocate

Ghrs Training
Hyderabad
1-3 Years
new job description bg glownew job description bg glownew job description bg svg
  • Posted a month ago
  • Over 100 applicants
Quick Apply

Job Description

Ghrs Training is looking for a Technical Support Advocate to join our international voice support team. If you have a passion for solving technical problems and experience with Microsoft technologies, this role offers a great opportunity to grow your career!

Key Responsibilities:

  • Provide comprehensive technical support to international customers via an international voice process.
  • Utilize strong troubleshooting experience on Windows OS (Operating System) to diagnose and resolve user issues.
  • Assist customers with problems related to Microsoft Office 365 (M365) applications and services.
  • Document all support interactions and resolutions accurately within the designated system.
  • Escalate complex or unresolved issues to senior technical teams when necessary.
  • Deliver excellent customer service by maintaining professionalism and clear communication.

About You:

  • You have a minimum of 1-2 years of experience in Technical Support (International Voice).
  • You possess strong troubleshooting experience on Windows OS and Microsoft Office 365.
  • You are a Graduate from any discipline.
  • Certifications (e.g., Microsoft Certified: Azure Fundamentals, M365 Fundamentals) are a plus.
  • You are customer-focused, patient, and have excellent problem-solving abilities.

More Info

Job Type:
Permanent Job
Industry:
Training
Role:
Technical Support Engineer
Function:
IT
Employment Type:
Full time
Open to candidates from:
Indian

About Company

Ghrs Training

At GHRS Training LLP, we are dedicated to empowering individuals with the skills that matter in today’s dynamic job market. As the training arm of Genesis HRS, we bring our deep industry knowledge and recruitment expertise to design practical, market-driven training programs. We specialize in preparing freshers and early-career professionals for successful careers through hands-on learning in recruitment, HR operations, and other high-demand domains. Our vision is to evolve into a multi-skill training hub, offering specialized programs tailored to current and emerging industry needs.

Job ID: 121111343

Jobs by Skill - IT
Jobs by Skill - Non IT
International Jobs
Last Updated: 24-10-2025 09:43:40 AM
Homejobs in Hyderabad / Secunderabad, TelanganaTechnical Support Advocate