Main purpose
The role has been created to support the global metals & minerals operations teams.
Candidate will be responsible for several standard operational and reporting tasks intrinsically linked to the execution of purchase and sales refined metals & minerals contracts. Candidate must be focused, organized and detail oriented. Good communications skill at all levels is fundamental.
Key responsibilities
- Executing the tasks in the system based on standard operating process and/or instructions from operators in a timely and accurate manner
- Ensuring that the turnaround time for document presentation and task deadlines is maintained
- Preparation of insurance certificates based on inputs from operations
- Issue timely & accurate sales invoices based on request from operations
- Follow ups with warehouses/counterparties for required documentation
- Timely and accurate report out as per agreed frequency (daily, weekly, fortnightly, monthly)
- Organizing stock inspections (appointments, updating inspection spread sheets, paying inspection invoices)
- Determine opportunities to improve and automate processes and functions
- Entering of assays and quality related data in the system
Required qualifications
- Minimum 3 years experience in in managing business processes
- IT skills: Extremely good with MS Office Suite specially Excel, Word, PowerPoint & Outlook. Should have hands on experience of leveraging MS Excel for data gathering & reporting
- Ability to analyse large datasets
Attributes for success
- Flair for identifying process improvement opportunities and executing them
- An analytical mind and inclination for problem-solving
- Fluent in English (written and verbal)
- Quick learner and comfortable operating in a fast-paced environment
- Good communication skills
- Structured and organized
- Good attention to detail, conscientious & precise
- Ability to be flexible and work to deadlines and under pressure
- Team player
- Driven and self-motivated
Department overview
The Support Operations team is part of Trafigura's Metals & Minerals division, providing operational and administrative support for the physical trading of non-ferrous concentrates and refined metals across global markets.
