- Create and deliver high complexity sales force Incentive Operations support using Javelin as per agreement (timeliness, accuracy, quality, etc.) and drive excellent customer service.
- Design and build Incentive Compensation systems using Javelin. Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services.
- Support in creating and maintaining standard operating procedures (SOPs), quality checklists that will enable excellent quality deliverables within the function also in developing and maintaining knowledge repositories that captures qualitative and quantitative reports of field excellence related trends across Sandoz operating markets, etc.
- Support team leaders in on-boarding of new associates within the organization. Participate and contribute in various knowledge sharing sessions that enables growth and improves quality deliverables across the function.
- Support operational governance with organizational regional and country leadership. Ensures exemplary communication with all stakeholders including internal associates, and clients through regular updates with focus on accomplishments, KPIs, best practices, staffing changes and key events.
- Comply with all internal functional operating procedures like time tracking, KPI tracking and reporting, and other internal systems and processes.
- Comply to all Sandoz operating procedures as per legal / IT / HR requirements.
What you ll bring to the role:
Essential Requirements:
Education (minimum/desirable):
Graduate in Technology or Data Science related domains
Languages:
Fluency in English is prerequisite, while knowledge of other in-scope country languages would be an advantage
Experience:
- Experience (1-3 years) in analytics based organization or pharmaceutical company or Pharma services domain
- Should have an understanding of Pharmaceutical business including its regulatory environment
- Strong analytical thinking with problem solving approach
- Should have worked in an international company with exposure to working in cross-cultural environment
- Should be customer service oriented and consultative solution delivery
- Strong and proactive business results-focus, and proven ability to provide insights that increase productivity
- Proven track record of delivery analytics and insights for field excellence and/or data enabled solutions
Skills Desired
Advertising Campaigns, Alteryx, Analytical Thinking, Brand Awareness, Business Networking, Curiosity, Digital Marketing, Email Marketing, Marketing Communications, Marketing Plans, Marketing Strategy, Media Campaigns, Process Documentation, Strategic Marketing
